Terms &Conditions

1. 

Participation And Risk

All exercise carries an element of physical risk. By joining classes at EnsŌ Pilates Studio, you accept full responsibility for your participation and any potential injury that may occur.

Please inform your instructor of any medical conditions, injuries, or limitations prior to the start of class.

2. 

Health And Medical Guidance

While our sessions are designed to be safe and inclusive, we recommend seeking medical advice before starting a new exercise routine — especially if you are pregnant, recovering from an injury, or managing a health condition.

3. 

Personal Awareness

Your practice is your own. Please listen to your body and work within your personal limits.

Our instructors provide guidance and adjustments, but it’s your responsibility to ensure movements feel safe and appropriate for you.

EnsŌ Pilates Studio accepts no liability for injuries sustained during participation unless caused by proven negligence.

4. 

Studio Conduct

We’re proud to nurture a welcoming, respectful community.

We ask all clients to treat instructors, staff, and fellow members with kindness and courtesy. Disruptive or disrespectful behaviour will not be tolerated.

5. 

Punctuality And Late Arrivals

Please arrive a few minutes early so classes can begin smoothly.

For safety reasons, late entry may not be permitted once the class has started.

Cancellations made within the 24-hour notice period will not incur a charge.