EnsŌ Pilates Studio – Studio Policies

Cancellations & Rescheduling

We understand that life can get busy. If you need to cancel or move your class booking, please do so at least 24 hours before your scheduled session.

Cancellations made within 24 hours, or missed classes, will result in the session being deducted from your package or charged in full for drop-in bookings.

This policy helps us maintain fairness and allows another client the opportunity to join the class.

What to Bring & What to Wear

Grip socks are required for all reformer classes to support both safety and hygiene. If you don’t have a pair, we have them available for purchase at the studio.

Please wear comfortable, fitted activewear that allows free movement — avoid loose or baggy clothing to ensure safety during exercises.

All mats and reformer equipment are provided; simply bring your grip socks, a bottle of water, and your positive energy.

You’re welcome to arrive up to 10 minutes early to settle in before class begins.